Frequently Asked Questions

Do I have to be referred by a Doctor?

No, you may consult a chartered physiotherapist without a doctor’s referral. Although contact can be made with your GP following your initial assessment. Chartered Physiotherapists work in close co-operation with GPs and this relationship is for the ultimate benefit of the patient. If you specify that you do not wish your doctor to be contacted, we will comply with your wishes.

How long is each session?

Your first appointment you will be 45 minutes or longer if required. Further treatments are approximately 30 minute sessions. Please note treatment times are variable depending on the treatment required.

What will happen on my first visit?

A full and detailed history of your problem will be undertaken, followed by an examination of the area and discussion on the findings with you before starting treatment.

How many treatments will I need?

There are no pre determined number of treatments for a specific condition.
Following your initial assessment I will be able to advise you as to how many sessions you may require. Generally, the longer you have had your symptoms, the more treatment will be required. A general guide is an average of approximately 4-6 sessions, but every person is different and sometimes less or more treatment may be necessary.

What do I wear to the sessions?

It is recommended that you wear loose fitting clothing. Shorts are normally required for lower limb problems. Vest tops are useful for upper limb problems. Your physiotherapy assessment and treatment will require you to partially undress to assess and treat your problem appropriately.

Is the cost of physiotherapy covered by insurance?

Normally yes, although it does depend on the patient’s individual insurance policy, and I would ask to check with their insurer. The clinic is covered by most major insurance companies.

What is your cancellation policy?

If you are unable to attend your appointment please contact the clinic at least 4 hours before your appointment to advise you cannot attend. If you fail to attend your appointment without any notice you will be charged at the session rate.

How do I know if a Physiotherapist is fully qualified?

The title of Physiotherapist is now protected and can only be used by those registered with the health professions council. They will have MCSP after their name which stands for Member of the Chartered Society of Physiotherapy.